Does Maven Trading support refunds, and what payment methods are available?

💡 Answer

Payment Methods: Credit/Debit Card (must match trader identity), Bank Transfer, Cryptocurrency; additional regional checkout options may be available via payment partners

Refund Policy

Maven’s terms state purchases are final and non-refundable once access is granted; however, Maven also states evaluation fees are nonrefundable except after receiving three payouts. Maven’s product pages/FAQ describe accounts as “refundable on the third withdrawal” (fee refund issued on the third withdrawal).

More FAQs about Maven Trading

Guides Where Maven Trading Is Featured

These guides include Maven Trading alongside other prop firms, grouped by trading features, platforms, availability, and trader requirements.

Maven Trading vs FXIFY vs Hola Prime - Prop Firm Comparison (March 2026)

Side-by-side comparison of Maven Trading vs FXIFY vs Hola Prime. Quickly scan maximum funding, profit splits, risk rules, leverage, platforms, instruments, payout schedules, payment options, trading permissions and KYC restrictions to narrow down your prop trading firm shortlist. Data updated March 2026.

Maven Trading vs FXIFY vs Hola Prime - Prop Firm Comparison (March 2026)
Maven Trading
Maven Trading (MAVEN LLC) is a UAE-registered simulated proprietary trading platform offering 1-step, 2-step, 3-step evaluations plus Instant and 24-hour Maven Mini accounts, with an 80% profit split, MT5/Match Trader/cTrader access, and withdrawals typically available every 10 business days for...
FXIFY
FXIFY is a broker-backed prop firm (FXIFY Markets Ltd, licensed in Labuan, Malaysia) offering One Phase, Two Phase and Three Phase evaluations, an Instant Funding path, and a 7-day Lightning Challenge, with up to 90% performance splits, on-demand payouts on...
Hola Prime
Hola Prime is a global proprietary trading firm offering Pro and Prime evaluation challenges plus a Direct (instant-funded) account, with multi-platform CFD access (MT4/MT5, cTrader, DXtrade, MatchTrader, TradeLocker), multiple payout-cycle options (including on-demand structures on eligible plans), and a milestone-based...
Overview
Trustpilot Rating 0 4.4 4.5
Trustpilot Reviews 0 5,320 770
Headquarters United Arab Emirates Malaysia Hong Kong
Age (Years) N/A N/A 2
Max Funding $1,000,000 $4,000,000 $4,000,000
Profit Split Start 80% 80% 65%
Profit Split Max 80% 90% 95%
Platforms MT5 cTrader Match-Trader MT4 MT5 DXtrade MT4 MT5 cTrader Match-Trader DXtrade TradeLocker
Assets Commodities Crypto Digital Etfs Forex Indices FX Metals Indices Commodities Stocks Crypto FX Commodities Indices Crypto Futures
Leverage
FX Leverage 75 50 100
Metals Leverage 20 50 20
Crypto Leverage 0 1 2
Risk & Drawdown Rules
Max Daily Loss Maximum Daily LossMaven’s daily loss limits vary by program and are measured from the higher of balance or equity at 00:00 UTC (daily reset window). One-Step uses 3% daily drawdown, Two-Step uses 4%, and Three-Step uses 2%. Instant and Maven Mini accounts also use a 2% daily loss limit. Maximum Daily LossFXIFY's daily drawdown limits are program-specific. FXIFY provides examples showing One Phase uses a 3% daily drawdown, while Two Phase uses a 4% daily drawdown. Daily drawdown is monitored alongside max drawdown thresholds, and traders should plan withdrawals and risk so that intraday equity does not breach the daily limit. Maximum Daily LossHola Prime uses percentage-based daily loss limits that reset daily at 17:00 EST (server time) and are calculated from the previous day’s closing balance (with equity/balance breach checks intraday).1-Step Pro (Challenge + Hola Prime Account): 3% daily loss (previous day closing balance).2-Step Pro (Phase 1/2 + Hola Prime Account): 5% daily loss of the previous day’s closing balance (4% daily loss for $200k accounts).Direct Account (Hola Prime Account): 3% daily loss (previous day closing balance).
Max Total Loss Maximum Overall LossMaven’s overall loss rules depend on the account type: One-Step uses a 5% trailing max loss from the highest equity watermark; Two-Step uses an 8% static max loss from the initial balance; Three-Step uses a 3% static max loss from the initial balance. Instant and Maven Mini accounts use a 3% trailing max loss and also enforce a strict 1% maximum floating/open loss rule. Maximum Overall LossFXIFY provides examples showing One Phase accounts use a 6% max drawdown and Two Phase accounts use a 10% max drawdown. For Three Phase, FXIFY describes a static drawdown option where max drawdown is set at 5% and remains static for the life of the account. Maximum Overall LossOverall loss models vary by program:1-Step Pro: 6% maximum overall loss based on initial balance (static overall loss limit).2-Step Pro: 8% maximum overall loss based on initial balance (static overall loss limit) across phases and on the resulting Hola Prime Account.Direct Account: 5% trailing maximum drawdown from the initial balance, tracking the account’s high watermark until specific locking conditions are met; falling below the trailing line breaches the account.
Drawdown Type Drawdown ModelMaven combines several drawdown models depending on the program: static drawdown (fixed from initial balance) on Two-Step and Three-Step, trailing drawdown (moves with equity highs) on One-Step, Instant and Maven Mini, and daily drawdown calculated from the higher of balance/equity at 00:00 UTC. Drawdown ModelFXIFY supports both trailing-style drawdown mechanics and an optional static drawdown mode (notably for 2-Phase and 3-Phase). FXIFY also explains that on 1- and 2-Phase accounts, when a withdrawal is requested, the max drawdown “locks” at the starting balance, meaning profit withdrawals reduce the buffer created by gains and can increase breach risk if no buffer remains. Drawdown ModelHola Prime combines a dynamic daily loss limit (based on the previous day’s closing balance) with program-specific overall drawdown models.Pro models: Daily loss is dynamic by previous-day close; overall loss is typically a static percentage of initial balance (varies by 1-step vs 2-step).Direct Account: Uses a classic trailing drawdown mechanism (high-watermark tracking). This structure can force tighter profit protection as the trailing threshold rises with new equity highs.
Payouts
Payout Frequency Payout FrequencyFor One-Step, Two-Step, Three-Step and Instant accounts, Maven states withdrawals can be requested every 10 business days after your first trade. Maven Mini is a 24-hour program with payouts available on-demand within the 24-hour window (single payout; account closes after the first withdrawal). Payout FrequencyInstant Funding: FXIFY states Instant Funding accounts offer payouts every 14 days. Evaluation programs (1-Phase, 2-Phase, 3-Phase): FXIFY states the first payout is instant and on demand, processed right after the trader's first live trade in the funded account. Payout FrequencyHola Prime offers multiple payout structures depending on the plan selected at checkout and/or the account type.Cycle-based payouts (where offered): Weekly (65% split), Bi-weekly (80% split), and Monthly (95% split). Once chosen, the payout cycle cannot be changed.Bi-weekly/monthly profitability criteria (plan-dependent): Bi-weekly cycles may require a minimum of 3 profitable trading days within a 14-day period; monthly cycles may require 7 profitable trading days within a 30-day period (a profitable day is typically defined as at least 0.5% net...
Days to First Payout 10 0 7
Payout Processing Time Payout ProcessingMaven Mini payouts are described as being processed the next day after the 24-hour trading period ends (subject to approval). For standard funded/instant accounts, withdrawals are requested on a 10-business-day cycle and are processed after compliance checks and the chosen payout rail (Rise/direct bank transfer) timing. 0 Payout ProcessingHola Prime markets “1-hour payouts.” Payout requests are submitted through the client/dashboard flow and are typically processed rapidly once approved; actual arrival time depends on the chosen method (bank wires can take longer than crypto rails even if released quickly by the firm).
Payout Methods Direct Bank Transfer Rise (and other options depending on residence) Crypto Bank Transfer Crypto Bank Wire Rise
Payments
Payment Methods Credit/Debit Card (must match trader identity) Bank Transfer Cryptocurrency; additional regional checkout options may be available via payment partners Credit/Debit Card Crypto Credit/Debit Card (Visa Mastercard American Express) PayPal Apple Pay Google Pay Crypto (BTC ETH USDT USDC) Neteller Revolut Pay Stripe Bank Transfer CoinPayments AstroPay
Trading Permissions
News Trading News trading restrictions apply to evaluation and funded accounts: traders cannot open or close trades within 2 minutes before or after red-folder news events (ForexFactory), and profits generated in that window may prevent passing. Maven states the news rule does not apply to Instant and Mini accounts. News trading rules are defined by FXIFY program terms and platform rules; traders should follow FXIFY's compliance guidance and avoid any prohibited behavior, especially around extreme volatility where drawdown breaches can occur quickly. Pro models: News trading is allowed during challenge phases, but funded-stage (Hola Prime Account) trading can be restricted around high-impact news (e.g., no opening/closing/modifying within a defined window such as 5 minutes before/after for affected instruments).Prime models: The firm positions Prime accounts as more flexible for swing/news styles (plan-specific).Direct Account: News trading is not allowed.
Weekend Trades Weekend holdings are permitted for all account types (positions may be held over the weekend, subject to underlying market hours and instrument availability). FXIFY advertises the ability to hold positions over the weekend on supported programs/instruments, subject to market hours, symbol availability, and account objectives. Pro models: Weekend holding is allowed during challenge phases, but funded-stage Pro accounts generally require positions to be closed ahead of weekend market close (auto-closure procedures may apply).Prime models: Prime accounts are marketed as more swing-friendly and can allow weekend holding (plan-specific).Direct Account: Weekend holding is not allowed.
Copy Trading Copy trading from another individual is prohibited; if detected, both users may be breached/terminated. Maven treats cross-user copying and related ‘gamifying’ patterns (including reversing accounts) as cheating behavior. Copy trading is allowed between your own FXIFY accounts and from FXIFY accounts to other accounts. To copy from an external account into a FXIFY account, FXIFY requires submission of the master account statement in HTML format beforehand, and copying from a third party is prohibited. Copy trading is permitted only between accounts personally owned by the same trader. Copying third-party trades or group trading patterns can be treated as a rule violation. Additionally, identically traded strategies across multiple funded accounts that exceed the firm’s maximum allocation thresholds can result in suspensions.
EA Allowed No. Maven states Expert Advisors (EAs) are not permitted across its platforms; automated trading use can prevent challenge passing and may lead to suspension/termination. 1 Expert Advisors (EAs) and algorithmic trading are permitted in principle, but traders remain responsible for ensuring their automation does not trigger prohibited trading practices, group-trading flags, or allocation-limit breaches (e.g., multiple traders using the same third-party EA settings may be denied/terminated under the firm’s allocation and strategy duplication controls).
KYC & Restrictions
KYC Required Yes Yes No
KYC Stage KYC is required when requesting a payout and may include identity, address and source-of-funds verification. Maven’s FAQ states checkout/KYC details must match government ID, only one email per person is allowed, and the payment card used must be in the trader’s name; Maven references Veriff for supported-country document coverage. KYC is required as part of FXIFY's AML/KYC compliance process before traders can fully access withdrawals/performance fees. If a trader cannot pass KYC, FXIFY's policy explains this impacts their ability to proceed under the program's compliance requirements. KYC is required as part of Hola Prime’s onboarding and risk workflow. Traders may be asked to upload KYC documents and sign agreements during/after passing evaluation (and prior to funded account issuance and/or payouts), with documents and contracts typically handled inside the dashboard “Agreements” flow.
Restricted Countries Afghanistan Belarus Burkina Faso Burundi Central African Republic Congo (Republic of the Congo) Cuba Eritrea Guinea Guinea-Bissau Guyana Haiti Iran Mali North Korea Russia Saint Lucia Sierra Leone Somalia South Sudan Sudan Ukraine Vanuatu Venezuela Yemen United States Zimbabwe Iran Iraq North Korea Somalia Vietnam Burundi Central African Republic Ivory Coast Liberia Libya Sudan Cuba Syria Afghanistan Yemen Palestine Myanmar Nicaragua Congo Republic Crimea Democratic Republic of Congo Eritrea Guinea Guinea-Bissau Papua New Guinea South Sudan Vanuatu Venezuela Algeria Russia Kenya Ghana Afghanistan Belarus Burundi China Cuba Congo Sudan North Korea Yemen